HomeHealthcare

Industry · Healthcare & Life Sciences

Dynamics 365 for care providers who put the patient at the centre.

CRM for patient engagement and referral management, Finance & Operations for multi-facility healthcare finance and supply chain, Business Central for clinics and mid-size providers.

How Dynamics 365 helps

Three products. One patient-centred operation.

Healthcare organisations juggle patient relationships, clinical supply chains, and tightly regulated finance — often on three different systems that don't talk to each other.

CRM

Dynamics 365 CRM

Patient and referral relationship management, appointment and outreach automation, and case management for care coordination teams.

Patient EngagementReferral MgmtCare Coordination
F&O

Finance & Operations

Multi-facility finance, clinical and pharmaceutical supply chain, and asset management for equipment-heavy healthcare operations.

Multi-facility FinanceClinical Supply ChainAsset Mgmt
BC

Business Central

For clinics, diagnostic chains, and mid-size providers: procurement, inventory, and financials sized right for a growing but not yet enterprise-scale operation.

ProcurementInventoryMid-market ERP

Where we typically start

Healthcare engagements we run.

Programmes in this sector are shaped by data sensitivity as much as functionality — every engagement starts with a clear plan for access control and compliance.

  1. 01

    Patient engagement platform

    Appointment reminders, outreach campaigns, and referral tracking built on D365 CRM.

  2. 02

    Multi-facility finance consolidation

    Bringing hospitals, clinics, or diagnostic centres onto one F&O finance instance.

  3. 03

    Clinical supply chain

    Inventory and procurement for pharmaceuticals, consumables, and equipment with expiry and batch tracking.

  4. 04

    Clinic & mid-size provider ERP

    Business Central rollouts for growing healthcare operators moving off basic accounting software.

  5. 05

    Equipment & asset management

    Tracking maintenance schedules and lifecycle costs for capital-intensive medical equipment.

Reviewing data on a laptop

Care coordination, backed by data.

Patient relationships and facility finance on one platform, so care teams spend less time reconciling systems.

Patient and finance data living in separate systems?

Tell us how care coordination and finance currently connect — or don't — and we'll map out what Dynamics 365 changes.

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